Privacy Policy

This Privacy Policy describes how Classicglam (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our store. We are committed to ensuring that your personal data is handled in a safe, transparent, and responsible manner, in compliance with standard consumer protection laws.

1. Information We Collect

To provide you with our premium lighting collections, we collect information necessary to process transactions and improve your browsing experience:

• Device Information: Web browser version, IP address, time zone, cookie data, products viewed, and Site interaction patterns.
• Order Information: Name, billing address, shipping address, email address, and contact details. This is used to fulfill our contract with you, providing you with our lamps and fixtures, processing payments, and sending invoices/confirmations.

2. How We Use Your Personal Information

We use your data to deliver our services, including:

• Fulfilling and shipping your lighting orders through our Made-to-Order system.
• Communicating regarding order status, tracking updates, and support inquiries.
• Screening transactions for potential risk or fraud to ensure a secure shopping environment.
• Providing marketing updates or offers related to our products, strictly based on the preferences you have shared with us.

3. Sharing Personal Information

We share your information with trusted third-party service providers who assist us in operating our store:

• Infrastructure: We use secure platforms like Shopify/WooCommerce to power our online storefront.
• Logistics: Your shipping details are shared with carriers (such as UPS, FedEx, or USPS) to deliver your lighting fixtures.
• Legal Compliance: We may share information to comply with laws, respond to lawful requests, or protect our legal rights.

4. Payment Security (GMC Standard)

Classicglam prioritizes the safety of your financial data. We utilize industry-standard SSL/TLS encryption for all data transmissions. We do not store your full credit card or payment credentials on our servers. All payments are processed through PCI-DSS compliant payment gateways to ensure the highest level of security during checkout.

5. Cookies and Tracking

We use functional, performance, and advertising cookies to improve your experience. These allow the Site to remember your actions and preferences (such as items in your cart). You may choose to disable cookies through your browser settings, though this may limit certain Site functionalities.

6. Your Rights and Data Retention

Depending on your location (e.g., California/CCPA or Europe/GDPR), you may have the right to access, correct, or delete your personal information. We retain order information for our business records unless you request its deletion.

7. Policy Changes

We may update this policy periodically to reflect changes in our operational or legal requirements. We encourage customers to review this page regularly.